Refund Policy

We strive to ensure complete satisfaction for all our clients. However, refund requests are evaluated on a case-by-case basis. Services that have already been executed or milestones that have been approved are generally non-refundable.

To be considered for a refund, requests must be submitted in writing to our billing department within 14 days of the original purchase or service commencement date. Requests submitted after this period may not be eligible.

Certain services, such as custom software development that has already begun, third-party licensing fees, server hosting setup, and domain registration, are non-refundable once the process has started.

Once a refund request is approved, the processing timeframe is typically 7-10 business days. The refund will be issued back to the original method of payment used during the purchase.

In scenarios where only a portion of the project has been completed, we may offer a partial refund corresponding to the unexecuted portion of the contract, minus any administrative or setup fees incurred.

Our primary goal is to resolve any issues you may have. Before requesting a refund, we encourage you to contact our support team to see if we can rectify the situation to your satisfaction.