Customers: Looking for support? Contact your NSC or sign in to Gits Community.
SUPPORT
Find all the support you need.
Whether you’re configuring Global IT Solutions® to reach your goals or something isn’t working right, your success is our top priority. Explore the ways we support you.
WHAT WE OFFER
We champion your success from day one.
Your designated customer success manager will get to know your business and recommend how you can get the most value out of your investment. Then they’ll cheer you on, from deployment and beyond.
Onboarding
We’ll help you get comfortable using Gits and connect you to relevant resources.
Transition to Production
Meet our Support and Education teams and learn how to use Global IT Solutions® Community.
Business Reviews
We check in with you at least once a year to see how we’re helping you meet your goals.
Customer Care
Have an issue? We’ll make it right for you, fast.
Experts ready to help, day or night.
Our experts around the world are here for you. We measure success by your satisfaction, not by how many cases we close. And when an issue is resolved for one customer, it’s resolved for everyone.
Service plans to help you reach new heights.
Empower your teams even further with Global IT Solutions® Success Plans—subscription-based service plans that offer exclusive access to resources, tools, and expertise for an even deeper understanding of Global IT Solutions®.
RESOURCES